How to Fix PDF Reader Not Working In Windows 10/8.1/7 (Acrobat Reader DC). Has adobe reader been discontinued Last Update: Jan 03, 2023. On April 7, 2020, support will finish for these versions of the PDF reader and creation. All of the settings that were mentioned on the first page of this thread match what I see in my settings. Expert Answers: Adobe has announced the end of support for Adobe Acrobat and Reader 2015. It's almost like there is some setting that needs to be enabled or restricted. The problem has something to do with the file being uploaded to a web application. If I go to any of the Individual PDFs that I have saved on our department shared drive, they all open with no errors. We get the error that Adobe DC has stopped working. The 2018 documents for Group open with no problems on Sharepoint and the Member Portal through our company website. We have a set of documents for people who get insurance through an employer (Group) and a set of documents for people who get insurance on their own (Individual). Open Apps & features and select Adobe Reader, then choose Change>Repair installation Then click Next to start the repair process. We have a vendor who creates our Medicare documents. As some of the people in this thread mentioned on page 1 in 2015, this is affecting PDFs on our Sharepoint site and other web applications. and I have my Adobe Reader X software is back working normally again. My new software for Adobe Reader X downloaded and installed just great without any pop ups. For example, Acrobat 7 cannot open a PDF encrypted for. I used Google Chrome and I then logged onto and downloaded and installed new software for Adobe Reader X. This is the first time I've seen this error. It is important to choose a version compatible with the recipients version of Acrobat or Reader. Someone brought this to my attention yesterday afternoon.
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